[vc_row bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^5451|url^https://soindy.com/wp-content/uploads/2020/03/capitol-820611_1920.jpg|caption^null|alt^null|title^capitol-820611_1920|description^null” bg_image_repeat=”no-repeat” enable_overlay=”enable_overlay_value” overlay_color=”#000000″ overlay_pattern=”transperant” overlay_pattern_opacity=”20″ css=”.vc_custom_1585706475130{margin-top: 30px !important;padding-top: 100px !important;padding-bottom: 110px !important;}”][vc_column][ultimate_heading main_heading=”FAQ” main_heading_color=”#ffffff” main_heading_font_size=”desktop:24px;” main_heading_style=”font-weight:bold;”][/ultimate_heading][/vc_column][/vc_row][vc_row css=”.vc_custom_1540526055842{margin-top: 50px !important;margin-bottom: 35px !important;}”][vc_column][ultimate_heading main_heading=”You Find The Answer Here!” main_heading_color=”#000000″ main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:30px;”][/ultimate_heading][/vc_column][/vc_row][vc_row css=”.vc_custom_1539743329173{margin-bottom: 60px !important;}”][vc_column][vc_toggle title=”How are these printed?” style=”simple” open=”true” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Our shirts are all printed on demand using DTG (direct to garment) printing technology unless otherwise noted. For those special cases, we may be doing a limited run screen print or discharge printing.
The DTG printing process allows designs to be printed one at a time only when needed. This reduces upfront costs and warehouse complexity. But typically cost a bit more per item.[/vc_toggle][vc_toggle title=”Why does it smell funny?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]When new, your item may have a slight vinegar smell to it. This is due to the non toxic chemicals used in the pretreat process. This pretreat is required for a good quality print. The smell should go away after 1 wash.[/vc_toggle][vc_toggle title=”How fast will it get to me?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]As these are made to order, it is not as fast as simply pulling the shirt off the shelf and mailing it. There are peak seasons, holidays, and emergencies that can make it take longer than expected. When printed, they are first come first served.
Typically, 3-5 days for the item to go through the queue and get printed. During off peak seasons, it may be even faster. Shipping is based on your selections at checkout.[/vc_toggle][vc_toggle title=”What if there is a problem?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Nobody is perfect. Even big guys like Amazon make mistakes.
If you have a problem with your order, contact us.
For the rare print quality, damaged, wrong size received or wrong color received issues, photos will assist in quick resolution.[/vc_toggle][vc_toggle title=”What are the accepted payment methods?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]We accept online card payment with MasterCard, VISA or via PayPal.[/vc_toggle][vc_toggle title=”Can I track my order?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Yes, you will receive a tracking number in your shipping confirmation e-mail.[/vc_toggle][vc_toggle title=”Can I change my order?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]We start working on your order as soon as it is placed, so there is a very limited time-frame in which you can amend or cancel it. So, if you would like to make any changes, please contact the customer service team as soon as possible by phone or email. If your order has already been dispatched to our printer it can not be changed or canceled.[/vc_toggle][vc_toggle title=”Did my order go through?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]An order confirmation is sent to your email immediately after the order is placed. Check your inbox and junk mail. If you still can’t find it, please contact our customer service and we’ll sort it out![/vc_toggle][vc_toggle title=”How do I find the right size?” style=”simple” custom_font_container=”tag:div|font_size:16px|text_align:left|color:%23ffffff” custom_google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]There is a size chart on each garment with body measurements. We suggest comparing those measurements to your favorite shirt.[/vc_toggle][/vc_column][/vc_row]